Many people who work at Metro Transit take on new responsibilities and roles throughout their careers. Career Tracks highlights the paths employees have taken to their latest assignment and where they see themselves going next.
How did you begin your career at Metro Transit?
I started as a part-time bus operator at Nicollet Garage and went full-time when the opportunity became available. Today, I’m an assistant transportation manager after several career steps along the way.
What does your current work involve?
As an assistant transportation manager, I support operators and garage manager, monitor attendance and on-time pullouts, and help operators navigate time off and leaves. I also work to create a welcoming environment where operators understand their responsibilities. Building trust and following through are key parts of my job.
What were your career goals, and what steps did you take to achieve them?
I knew I wanted to grow beyond driving a bus, so I took classes at the Metropolitan Council, asked questions and built relationships across the organization. I learned the business, shadowed others and looked for ways to apply my skills. Those steps helped me move into instruction, the Transit Control Center and now management. Along the way, I’ve also mentored others as they’ve advanced in their careers.
What advice do you have for others who want to take on more or different responsibilities?
Come in with a game plan. Identify the skills you can bring to Metro Transit, learn the business and look for ways to contribute. Ask questions, build relationships, challenge yourself to try new things and understand the bigger picture. Share your ideas and learn from others.