Auto Refill ad

Enroll in Auto Refill and never worry about having enough fare on your card again.

Auto Refill automatically adds value from a credit card to your Go-To Card or pass. You decide how much to add and when. Set it and forget it!

Get started. Enroll now.

It's easy! Follow these simple steps.

  1. Create a MyMetroTransit account or if you already have an account, sign in.
  2. While signed in to MyMetroTransit, click the SHOP button button in the upper right and click Enroll in Auto Refill on the right side of the page. (If you manage cards for an employer or organization, you can access the link through My Fare Card List.)
  3. Complete the enrollment page and click Submit. You'll need your card's 16-digit serial number and payment information. Select the value you want added to your card and when that value should be added. Note: you can not add a 7-Day Pass (valid for a $2.25 fare) through Auto Refill. 

How it works

Set it and forget it! Once you've enrolled, Auto Refill will continue unless you make changes or cancel your enrollment.

There are no refunds once value has been added so you will receive a reminder e-mail when the card's value gets low. At this time, please check that the payment information and the specified value that it will add to the card is correct.

To edit the payment information or cancel enrollment, click the link within the e-mail or sign in to your MyMetroTransit account and select Edit/Cancel Auto Refill. If you don't make any changes, the payment on file will be processed and the amount you specified will be added to your Go-To Card or pass. 

Frequently Asked Questions

My card is enrolled in Auto Refill, but I received an e-mail stating it could not be processed.
This is usually because a Go-To Card or pass has been deactivated or the payment information we have is not valid. You must re-enroll or edit the enrollment details for Auto Refill to resume. Less likely is that the Go-To Card or pass is near the end of its 10-year lifespan. If your card is nearing this age, contact us or your pass' administrator for a new card.

Can I enroll in Auto Refill without a MyMetroTransit account?
No, a MyMetroTransit account is required for enrollment in this feature.

It says the card is already enrolled, but I didn't enroll the card in Auto Refill. Why did I receive this message?
A third party such as an employer or non-profit organization may have enrolled the card in Auto Refill before you received it. Only one Auto Refill enrollment is allowed per card. If needed, you should add value here, by phone (612-373-333), at a rail ticket machine or at a Go-To retail outlet.



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