Metro Transit police officers respond to and investigate all crimes reported on transit and at transit facilities throughout the region. They also work with and assist partner law enforcement agencies. In addition to patrolling vehicles, stations, and stops, police staff remotely monitor activity onboard trains, buses, and stations using a vast network of real-time security cameras. 

Learn more about becoming a Metro Transit Police Officer

CSOs are part-time members of the Metro Transit Police Department who are enrolled in degree programs and on their way to law enforcement careers. Their duties include educating customers about the Code of Conduct, inspecting fares and issuing administrative citations, and assisting customers on the system. 

Transit Rider Investment Program (TRIP) Agents are responsible for inspecting fares, supporting riders by providing transit information, administering first aid, and sharing information about resources available to those in need. As of December 2024, there were nearly 60 TRIP Agents working on the system from 5 a.m. to midnight, daily. The goal is to have 100 TRIP personnel in place by the end of 2025. As the program grows, TRIP Agents will work on both light rail and bus rapid transit lines. 

Supplemental security officers monitor high-traffic locations where there have historically been more calls for police service. Currently, security officers work at Lake Street/Midtown Station, Franklin Avenue Station, Chicago-Lake Transit Center, I-35W & Lake Street Station, Brooklyn Center Transit Center, Uptown Transit Station, Central Station, and Minneapolis-St. Paul International Airport Terminal 1 and 2. Security officers are primarily in place to discourage behaviors like smoking and littering and will contact police when they observe or suspect illegal behavior. 

Participants in the Listening House’s WORK NOW program are out Monday through Thursday performing light clean-up and reporting issues our facilities team needs to attend to (i.e. graffiti, broken glass). They are focused on the METRO Green Line’s Robert Street, Capitol/Rice, Western Avenue, Dale Street, Victoria Street, and Hamline Avenue stations, as well as the A Line stops at Snelling and University and bus stops near their headquarters at 7th Street and Lafayette Road. While on the system, they wear purple vests.

To help address issues like unsheltered homelessness and substance use disorders that can show up on transit, representatives from several community-based organizations are regularly providing outreach services on light rail trains and stations. Organizations currently working on transit include The Link MN, The Family Partnership, Minnesota Community Care, and Mental Health Minnesota.