In an emergency
If you are having an emergency, call 911.
Text for Safety
To report suspicious or unwanted behavior through text message, use the Text for Safety feature on Metro Transit’s app, or send a text message to 612-900-0411. You will be put in direct contact with trained Metro Transit staff who can send Transit Police if needed. You can access the Text for Safety service anytime, seven days a week. The Text for Safety service is free, but standard messaging rates apply to text messages, as determined by your mobile plan.
Non-emergency
To report an incident that is not an emergency and that occurred on transit property, including bus, light rail, commuter rail, bus stop or transit center, please call 612-349-7200 and choose option 1.
TipLine
Have you witnessed a crime being committed on a bus or train or near a transit facility? Your information is valuable and can help make riding transit even safer. Please leave a message at the TipLine at 612-349-7222. You can leave information anonymously or leave your name and phone number and an officer will call you back.
Request a copy of a police report
- Call Records Unit at 612-349-7200 and choose option 2
- Request in person
Reclaim or check on property that is being held
- Call 612-349-7200 and choose option 3
All other inquiries
- Call 612-349-7200 and stay on the line
Business hours
- Monday - Friday, 8 a.m. to 4 p.m.
- Property room hours: Monday - Friday, 8 a.m. to 2 p.m.
- Closed holidays and weekends.
- Identification is not needed when making a request for public data.
- All requests are handled on a first come, first serve basis.
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Have a compliment or complaint about an officer? Let us know.
For transit service-related issues, please contact Customer Relations.
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Our locations
- West Command: 560 6th Avenue North, Minneapolis, Minnesota 55411
- East Command: 677 Transfer Road, Saint Paul, Minnesota 55114